Refund and Returns Policy
At Elite Products, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our return policy below.
Returns
- Products can be returned within 7 days of delivery.
- Items must be unused, unopened, and in their original packaging.
- Returns will not be accepted for products that have been opened, used, or damaged after delivery.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery. We will arrange a replacement or refund after verifying the issue.
Refunds
- Once your returned item is received and inspected, we will notify you of the refund status.
- Approved refunds will be processed using the original payment method or another agreed-upon method within 5–10 business days.
Non-Returnable Items
The following items cannot be returned:
- Opened or used products
- Products damaged due to misuse
- Items returned after the return period has expired
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Phone: 0371-9094049
Email: eliteproducts049@gmail.com
